Job Introduction

Dechra is a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business

The Inside Sales Representative (ISR) drives the sale of Dechra products in partnership with Dechra Territory Managers (TM’s) to achieve Dechra’s shared sales goals.  The ISR builds trusting relationships with new and existing customers in order to sell Dechra’s high quality products to veterinary clinics.  The ISR works closely with their respective TM’s to educate veterinarians and their clinic teams. The ISR will also attend relevant local and regional conferences.

The ISR is a product line sales expert (focus on Equine and Livestock products) and relationship builder with stellar communication skills, including active listening. The ISR builds and maintains territory plans and demonstrates flexibility to quickly adjust the plan to meet changing market conditions and meet or exceed annual goals.

Role Responsibility

So, what will you be doing? This role has a broad and varied scope and the successful candidate will have responsibility for duties including:

• Maintain proficient product knowledge on Dechra products and competitive products.
• Monitor sales activities: calls completed, number of clinics reached, number of orders etc.
• Maintain detailed customer call notes in Salesforce.com
• Develop pre-call plans for each outbound call including a well-defined commitment objective.
• Maintain a well-developed sales process that supports getting to the decision maker, exploring needs and closing the sale.
• Provide competitive intelligence to Dechra management and suggested solutions to those competitive activities.
• Maintain initiative by shifting priorities as needed, sharing best practices and having a sense of urgency.
• Build deep relationships through interpersonal skills with veterinarians and hospital staff members by listening to the needs of the customer.
• Maintain good reporting for: expenses, field activities and internal communications.
• 2+ years of sales experience (animal health sales experience preferred).
• Demonstrated success at increasing top line revenue sales.
• Superior listening and communication skills.
• Problem solving skills.
• Experience working in a fast paced environment.
• Demonstrated basic computer skills.
• Other duties as requested

The Ideal Candidate

Skills:

Commitment to ensuring projects are completed correctly and in a timely manner

Self-motivated

Highly organized and detail oriented

Qualifications:

University degree preferable

Knowledge and Experience:

Demonstrate strong analytical & organizational skills with the ability to handle multiple tasks and prioritize

Must be a team player with flexibility to get any task completed

Mandatory to have solid interpersonal skills and be adaptable

Oral and written proficiency in both English and French is preferred

Excellent computer skills (MS Office) and an ability to pick up new systems & software

Experience with Salesforce.com

Familiar with data analysis, management and manipulation techniques

Additional Details:

Occasional travel may be required.

About the Company

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work.

Dechra Pharmaceuticals PLC