QMS Associate

Job Introduction

Why Dechra? 

Thank you for checking out our vacancy, we’re delighted you want to learn more about joining Dechra. 

A career at Dechra is different. Sure, we’re a growing global company with a presence in 27 countries but our purpose is simple – to achieve the sustainable improvement of animal health and welfare globally. 

If you want to be part of a team that invests in your future and ensures you have the support to reach your full potential and thrive, please read on.  

The Opportunity 

The purpose of this role is to be the Certified Business Administrator for the Dechra electronic quality management system (Veeva).

The role holder will work with the Global Subsystem Owner (GSSO) Community within the manufacturing and supply network, along with IT System Administrators on providing system related advice and support for all aspects of the Veeva related business processes. There may also be a need for wider system admin support to ensure the appropriate integration of the EQMS and other GxP systems for compliance and unified practices

Role Responsibility 

So, what will you be doing? This role has a broad and varied remit and the successful candidate will have responsibility for duties including: 

• Support the QMS Manager and the Internal Manufacturing Network in the governance, operation and improvements of Veeva Vault QualitySuite.
• You will be part of the QMS team who are the focal point of support for all business process related to the Veeva Vault QualitySuite.
• You will be the conduit between the Dechra Manufacturing and Supply teams, Divisional Quality teams and Veeva System Administrators, with a focus on business processes.
• Provide support to business end users and Vault QualitySuite Site Subsytem Owners, who are considered SMEs for their respective sites.
• Perform business administrative tasks in system to support the IT System Administrator, including creation and maintenance of reports and dashboards.
• Ensure the Veeva and other relevant systems are maintained to the necessary regulatory and Dechra governance requirements and adhere to GxP Quality processes, by completing system effectiveness checks of Veeva QualitySuite subsystems to ensure GxP compliance and continuous improvement.
• Participation in any System Change Advisory Board meeting or other stakeholder groups, as appropriate.
• Supporting the following processes for the Veeva Vault QualitySuite:

o    System Configuration changes via GMP change controls

o    Release Management of Veeva tri-yearly system enhancements

o    Periodic Review of system operation and maintenance, including user access review and audit trail review.

• Work with Dechra Business and IT system admins for the successful migration of all business-related documents and data into the Veeva system.
• Coordinate deployment package for new sites deploying Veeva Vault QualitySuite - including, but not limited to, project plans, roles, and responsibilities, training, communication and ongoing user adoption support.
• Create and maintain training materials with input from GSSO and support training and communication related activities.
• There may also be a requirement for wider system admin support to ensure the appropriate integration of the EQMS and other systems for compliance and unified practices.

The Candidate 

• Degree Level Educated or Equivalent experience.
• Excellent analytical and problem-solving ability. 
• Effective technical and non-technical communicator. 
• Strong stakeholder management. 
• Excellent interpersonal and influencing skills. 
• Data analysis and interpretation. 
• Systems process design & analysis. 
• Up to date knowledge and experience of technology and IT tools and utilities.
• Ability to work with cross-functional teams on new process projects and process improvements. 
• Experience with Process Improvement.
• Team player

Desirable

• Experience with GxP, GMP and/or of working with Veeva Systems and Vaults
• ITIL certification Veeva Vault Administrator Certificate

Additional Information: 

• Occasional global travel may be required with this role.

 What we can offer you: 

• 33 days annual (inclusive of Bank Holidays)
• Holiday purchase scheme 
• Healthcare
• Employee Assistance Program 
• Life Assurance 
• 8% Employer Pension Contribution 
• Enhanced Family Leave 
• Discounted Pet Food 

About the Company 

If a career at Dechra has piqued your interest, find out more at Dechra Careers. 

Dechra is a growing, global specialist in veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide. 

All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we're looking for. Should you not hear back from us within 28 days please don't be too disappointed - we may keep your CV on our database for any future vacancies which could be suitable, and we encourage you to keep an eye on our careers site. We value diversity within our global workforce and encourage an inclusive culture. Any questions or queries, please contact us at recruituk@dechra.com