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Technical Services Associate

Job Introduction

Thanks for checking out our vacancy, we’re delighted you want to learn more about Dechra Pharmaceuticals PLC.

Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business

The Opportunity 

To provide technical support activities to all Departments in order to promote the technical, regulatory and commercial interest of Dechra Pharmaceutical Manufacturing, including co-ordinating the implementation of manufacturing site transfer projects, this may result from process changes, line extensions or new product introductions.

Role Responsibility

So, what will you be doing? This role has a broad and varied remit and the successful candidate will have responsibility for duties including:

  • Assist in providing technical support to all departments, and to assist in dealing with queries and problems arising from within the business or external sources.
  • Assist new product introductions to the business (or significant changes to existing products)
  • Assist in the updating of existing product costings
  • Assist and liaise with the Quality Department in the event of any technical query regarding Periodic Product Quality Reviews of all products.
  • Work in accordance with company Security, Quality, Environmental, Health and Safety policies
  • Assisting in the generation and review of technical documentation, including SOPs, batch manufacturing records, specifications, validation protocols and reports etc,
  • Establish self as key client relationship contact, including tasks such as making periodic “health check” calls
  • Providing timely technical input to internal and external third parties to resolve supply issues, as well as reviewing and approving technical documentation in support of existing and new products
  • Lead in the identification and resolution of service level issues, as well as the proactive development of contingency plans to mitigate risk.
  • Assist in the development of start-up plans including but not limited to project monitoring and communication plan including tracking of milestones and timelines, risk management and action logs.
  • Lead problem solving and resolution efforts in a timely, customer focused manner.
  • Assist in the technical review at project initiation and provide input into project proposals as well as support discussions around budget implications and changes.

The Ideal Candidate

Here at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We’re particularly keen to hear from those who have/are:





Behaviour and Values

(D) Committed to delivering excellence

(E) Enthusiastic and results driven

(C) Able to take calculated risks

(H) Honesty and integrity

(R) Team player

(A) Willing and able to go the extra mile




Ability to be highly organised and work well under pressure


Ability to take ownership of tasks independently and drive execution


Strong verbal and written communication skills


Flexible and adaptable


Knowledge of Microsoft packages


Minimum of 1 A level (or equivalent) in a science based subject, although relevant industry experience will be considered


Ideally qualified to Degree / HND or HNC level, or equivalent, in a science based subject

Knowledge and Experience

Experience in a technical project management role (Production/ Technical Support at a manufacturing / packaging and possibly Quality) within the pharmaceutical industry


Extensive production experience gained in pharmaceutical industry or manufacturing environment involving technical/process or analytical activities


Knowledge and experience of pharmaceutical manufacturing processes, process development and validation, analytical techniques and analytical method validation


Technical knowledge of either solids, semi-solids, liquid and or sterile dosage forms


A good understanding of GMP (Good Manufacturing Practice) requirements

Experience in Pharmaceutical Production or support, with a proven experience in Technical Transfer of Pharmaceutical products and production is desirable but not essential based on the production skills demonstrated with evidence




Package Description

Competitive salary and benefits including:

36 Hour Working Week + Every other Friday Off!

Working hours 08:00 - 16:30

22.5 days annual leave + bank holidays

Option to buy an extra week's holiday each year

8% Employer Pension Contribution

Free access to Headspace App

Option to join Sharesave scheme

Employee Assistance Programme

On-site parking

About the Company

All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we’re looking for. Should you not hear back from us within 28 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site. For any questions or queries, please contact us at

Dechra Pharmaceuticals PLC


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