Job Introduction

Thanks for checking out our vacancy, we’re delighted you want to learn more about Dechra Pharmaceuticals PLC.

Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business

The Opportunity 

**Available on a 6 months fixed term contract**

We're looking for an energetic, motivated and proactive individual to join our Tele-Sales Account Management team, initially on a 6 months interim basis. The successful candidate will provide first class customer service to Dechra customers and will work to professionally sell, manage and develop the business potential of the Dechra Veterinary Products pharmaceutical and nutritional range to the veterinary profession.

Role Responsibility

The Challenge

So, what will you be doing? This role has a broad and varied remit and the successful candidate will have responsibility for duties including:

• Carry out specified sales activities and customer contact towards achieving agreed business targets – managing time and productivity in line with set Key Performance Indicators and targets
• Manage defined business projects / territory according to agreed sales and marketing strategy
• Manage product and service mix according to agreed objectives
• Maintain and develop existing and new customers through appropriate telephone contacts, business solutions and ethical sales methods.
• Provide a quality of service, business growth and customers satisfaction through tele-account management activity utilising the Dechra Selling Skills Model.
• Use customer CRM (Salesforce) to track and monitor customer contacts, and ensure all relevant information changes are routinely updated.
• Plan and carry out sales and marketing activities to agreed timescales. Integrate sales efforts with internal and external customers to planned sales and marketing activities, product launches, promotions and existing product ranges.
• Respond to and follow up on sales enquiries using all appropriate methods in a timely and professional manner.
• Record, analyse all customer calls and customer activity.
• Attend and present at all customer meetings, congress and events and internal Dechra business meetings as required.
• Attend training programmes to ensure continuous professional development and ensure skills and techniques are continually developing.
• Ensure personal adherence to health and safety requirements and all requirements relating to care of equipment provided e.g. laptop, printer, mobile phone and any other property that you are issued for personal use.

The Ideal Candidate

About You

Here at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We’re particularly keen to hear from those who have/are:

• Sales / Tele-Sales experience is highly desirable
• Experience of working in a fast-paced environment
• Motivated, enthusiastic and tenacious
• Personable and have the ability to quickly build rapport with a range of internal and external stakeholders

About the Company

About Your Application

All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we’re looking for. Should you not hear back from us within 28 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site. For any questions or queries, please contact us at recruituk@dechra.com

Dechra Pharmaceuticals PLC